What should I do if Transparency Mode is not working correctly?

First, make sure Transparency Mode is switched on in the Breggz app and check that Low, Medium or High is selected.

Make sure both earphones are fitted securely and that the microphone openings are clean and unobstructed.

If Transparency Mode still does not respond, reconnect Zohn 2 to the app and try again.

If the issue continues, contact support@breggz.com.