What should I do if tracking says my order was delivered but I cannot find it?

If your tracking shows the order as delivered but you cannot find it, first check around the delivery location, any safe place the carrier may have used, and with anyone else at the address or nearby who may have accepted the parcel.

Check the carrier’s tracking page as well, as it may include additional delivery information or proof of delivery.

If you still cannot locate the parcel, contact support@breggz.com with your order number. We will check the delivery details and, where needed, open an investigation with the carrier.

If the carrier confirms that the parcel is lost or was delivered incorrectly, we will work with you on the appropriate replacement or refund.