One of my Zohn-1 hearables isn’t working. What should I do?

No worries! Try the following steps to reconnect your Breggz Zohn-1 hearables:

Put the working earbud in your ear.
Hold the non-working earbud close to the working one.
Wait a few seconds - they should automatically reconnect.

If that doesn't work, try a manual reset. Just like with any computer, the software or firmware of the Zohn-1 in-ear computers may occasionally need a reset to restore full functionality.

A hard reset usually resolves any glitches quickly, so your hearables can function normally again.

Follow these steps for the hard reset steps:

Place both Zohn-1 hearables in the charging case.

Close the case

Hold the button on top of the case for 10 seconds.(The LEDs will light up one by one - you can count them to time it.)

Release the button. The LEDs will blink counterclockwise - this means the reset worked.

Wait 3 seconds, then take the hearables out and try again.

Tip for better syncing between hearables:

Take out the left hearable first, wait 5 seconds, then take out the right one - or vice versa. This can help the connection between them re-establish smoothly.