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One of my Zohn-1 hearables isn’t working. What should I do?

No worries! Try the following steps to reconnect your breggz Zohn-1 hearables:

  1. Put the working earbud in your ear.

  2. Hold the non-working earbud close to the working one.

  3. Wait a few seconds — they should automatically reconnect.

If that doesn’t work, try a manual reset. Just like with any computer, the software or firmware of the ZOHN-1 in-ear computers may occasionally need a reset to restore full functionality.
A hard reset usually resolves any glitches quickly, so your hearables can function normally again.

Follow these steps for the hard reset steps:

  1. Place both ZOHN-1 hearables in the charging case.

  2. Close the case

  3. Hold the button on top of the case for 10 seconds.
    (The LEDs will light up one by one — you can count them to time it.)

  4. Release the button. The LEDs will blink counterclockwise — this means the reset worked.

  5. Wait 3 seconds, then take the hearables out and try again.

                            Tip for better syncing between hearables:

Take out the left hearable first, wait 5 seconds, then take out the right one — or vice versa. This can help the connection between them re-establish smoothly.